Hubspot vs Zoho: Comparison Table
Hubspot and Zoho are two software platforms that offer comprehensive solutions for customer relationship management ( CRM ), marketing , sales, and customer service.
Both platforms aim to help companies attract, convert, retain and satisfy their customers, as well as improve their productivity and profitability.
However, they also have differences in terms of their features, functionalities, prices and competitive advantages.
What is Hubspot?
Hubspot is a software platform that offers a free CRM system and a suite of paid tools for marketing, sales, and customer service.
Hubspot is based on the inbound marketing methodology, which consists of attractingpotential customers with valuable content, educating them and accompanying them in their purchasing process, and delighting them with a personalized and quality experience.
Hubspot integrates with more than 500 apps and services, and has a community of more than 100,000 customers and 5,000 partners in more than 120 countries.
What is Zoho?
Zoho is a software platform that offers a free CRM system and a suite of over 40 paid apps for marketing, sales, customer service, accounting, collaboration, productivity, and more.
Zoho is based on the philosophy of customer-centricity, which consists of putting the customer at the center of all the company's decisions and actions, and offering personalized, innovative and high-value solutions.
Zoho integrates with more than 300 applications and services, and has a community of more than 60 million users and 7,000 partners in more than 180 countries.
What are the differences between Hubspot and Zoho?
Below, we present a comparison table between Hubspot and Zoho, which shows the main differences between both platforms in terms of their features, functionalities, prices and competitive advantages.
|
hubspot |
Zoho |
Characteristics |
Characteristics |
|
- Free and unlimited CRM. |
- Free CRM for up to 3 users. |
|
- Suite of payment tools for marketing, sales and customer service. |
- Suite of 40+ paid apps for marketing, sales, customer service, accounting, collaboration, productivity and more. |
|
- Inbound marketing methodology. |
- Customer-centricity philosophy. |
|
- Integration with more than 500 applications and services. |
- Integration with more than 300 applications and services. |
|
- Community of more than 100,000 clients and 5,000 partners in more than 120 countries. |
- Community of more than 60 million users and 7,000 partners in more than 180 countries. |
Features |
Features |
|
- Management of contacts, companies, businesses and activities. |
- Management of contacts, accounts, opportunities and tasks. |
|
- Marketing automation, email marketing, lead generation, SEO, social networks, web analysis, live chat, chatbots, forms, l anding pages , blogs, etc. |
- Marketing automation, email marketing , lead generation, SEO , social networks, web analysis, live chat, chatbots, forms, landing pages, blogs, etc. |
|
- Sales automation, pipeline management, email tracking, calls, meetings, quotes, proposals, contracts, electronic signatures, etc. |
- Sales automation, pipeline management, email tracking, calls, meetings, quotes, proposals, contracts, electronic signatures, etc. |
|
- Customer service automation, ticket management, knowledge base, surveys, feedback, etc. |
- Customer service automation, ticket management, knowledge base, surveys, feedback, etc. |
|
- Other functionalities: project management, content management, event management, operations management, etc. |
- Other functionalities: project management, content management, event management, operations management, human resources management, inventory management, billing management, document management, email management, calendar management, notes management, presentation management, spreadsheet management, database management, report management, learning management, e-commerce management, etc. |
Prices |
Prices |
|
- CRM: free and unlimited. |
- CRM: free for up to 3 users. |
|
- Marketing Hub: from 45 USD/month to 3,200 USD/month. |
- Marketing Hub: from 20 USD/month to 1,000 USD/month. |
|
- Sales Hub: from 45 USD/month to 1,200 USD/month. |
- Sales Hub: from 12 USD/month to 100 USD/month. |
|
- Service Hub: from 45 USD/month to 1,200 USD/month. |
- Service Hub: from 12 USD/month to 100 USD/month. |
|
- Other tools: from 50 USD/month to 800 USD/month. |
- Other applications: from 2 USD/month to 100 USD/month. |
Competitive advantages |
Competitive advantages |
|
- It is a leading and recognized platform in the inbound marketing market. |
- It is a complete and versatile platform that offers solutions for all areas of the company. |
|
- It is a platform that is easy to use and integrate, with an intuitive and attractive interface. |
- It is a flexible and customizable platform, with configuration and customization options. |
|
- It is a platform that offers a large quantity and quality of training, educational and support resources, such as courses, certifications, blogs, webinars, ebooks, etc. |
- It is a platform that offers great value for money, with affordable and scalable plans, according to needs |
Written by Moises Hamui Abadi : I am an entrepreneur, founding partner of Viceversa and SoyMacho. After leading several digital businesses and advising several other businesses; I decided to form MHA Consulting, a digital marketing consultancy dedicated to growing and enhancing digital businesses in more than 7 countries and generating more than 1,500 million pesos.