Pipedrive vs Salesforce: Comparison Table
Pipedrive and Salesforce are two software platforms that offer solutions for customer relationship management ( CRM ) and sales.
Both platforms aim to help companies manage their contacts, opportunities, businesses and activities, as well as improve their productivity and profitability.
However, they also have differences in terms of their features, functionalities, prices and competitive advantages.
What is Pipedrive?
Pipedrive is a software platform that offers a CRM system and a suite of payment tools for sales and marketing .
Pipedrive is based on the sales pipeline methodology, which consists of organizing and visualizing the stages of the sales process, from the first contact to the closing of the deal.
It integrates with more than 200 applications and services, and has a community of more than 95,000 customers and 2,000 partners in more than 170 countries.
What is Salesforce?
Salesforce is a software platform that offers a CRM system and suite of payment tools for marketing, sales, customer service, and more.
It is based on the Salesforce Cloud platform, which allows you to create and customize applications for different industries and needs. Salesforce integrates with more than 3,000 applications and services, and has a community of more than 150,000 customers and 4,000 partners in more than 200 countries.
What are the differences between Pipedrive and Salesforce?
The difference between Pipedrive and Salesforce lies in the focus and scope of their solutions. Pipedrive offers a specific and simple solution for sales and marketing, while Salesforce offers a comprehensive and robust solution for all areas of the company.
Below, we present a comparison table between Pipedrive and Salesforce, which shows the main differences between both platforms in terms of their features, functionalities, prices and competitive advantages.
|
Pipedrive |
Salesforce |
Characteristics |
Characteristics |
|
- Free CRM for 1 user. |
- Free CRM for up to 10 users. |
|
- Suite of payment tools for sales and marketing. |
- Suite of payment tools for marketing, sales, customer service and more. |
|
- Sales pipeline methodology. |
- Salesforce Cloud Platform. |
|
- Integration with more than 200 applications and services. |
- Integration with more than 3,000 applications and services. |
|
- Community of more than 95,000 clients and 2,000 partners in more than 170 countries. |
- Community of more than 150,000 clients and 4,000 partners in more than 200 countries. |
Features |
Features |
|
- Management of contacts, businesses and activities. |
- Management of contacts, accounts, opportunities and tasks. |
|
- Sales automation, email marketing, lead generation, social networks , web analysis, live chat, forms, landing pages, etc. |
- Marketing automation, email marketing, lead generation, SEO , social networks, web analysis, live chat, chatbots , forms, landing pages, blogs, etc. |
|
- Sales automation, pipeline management, email tracking, calls, meetings, quotes, proposals, contracts, electronic signatures, etc. |
- Sales automation, pipeline management, email tracking, calls, meetings, quotes, proposals, contracts, electronic signatures, etc. |
|
- Does not offer customer service functionalities. |
- Customer service automation, ticket management, knowledge base, surveys, feedback, etc. |
|
- Other functionalities: content management, event management, operations management, etc. |
- Other functionalities: project management, content management, event management, operations management, human resources management, inventory management, billing management, document management, email management, calendar management, notes management, presentation management, spreadsheet management, database management, report management, learning management, e-commerce management, etc. |
Prices |
Prices |
|
- CRM: free for 1 user. |
- CRM: free for up to 10 users. |
|
- Marketing Hub: from 25 USD/month to 99 USD/month. |
- Marketing Hub: from 25 USD/month to 4,000 USD/month. |
|
- Sales Hub: from 15 USD/month to 99 USD/month. |
- Sales Hub: from 25 USD/month to 300 USD/month. |
|
- Does not offer Service Hub. |
- Service Hub: from 25 USD/month to 300 USD/month. |
|
- Other tools: from 10 USD/month to 49 USD/month. |
- Other tools: from 25 USD/month to 300 USD/month. |
Competitive advantages |
Competitive advantages |
|
- It is a specific and simple platform that offers solutions for sales and marketing. |
- It is a comprehensive and robust platform that offers solutions for all areas of the company. |
|
- It is a platform that is easy to use and integrate, with an intuitive and attractive interface. |
- It is a flexible and customizable platform, with configuration and customization options. |
|
- It is a platform that offers a large quantity and quality of training, educational and support resources, such as courses, certifications, blogs, webinars, ebooks, etc. |
- It is a platform that offers a large quantity and quality of training, educational and support resources, such as courses, certifications, blogs, webinars, ebooks, etc. |
Written by Moises Hamui Abadi : I am an entrepreneur, founding partner of Viceversa and SoyMacho. After leading several digital businesses and advising several other businesses; I decided to form MHA Consulting, a digital marketing consultancy dedicated to growing and enhancing digital businesses in more than 7 countries and generating more than 1,500 million pesos.