Pipedrive vs Salesforce: Comparison Table

Pipedrive and Salesforce are two software platforms that offer solutions for customer relationship management ( CRM ) and sales.

Both platforms aim to help companies manage their contacts, opportunities, business and activities, as well as improve their productivity and profitability.

However, they also have differences in terms of their features, functionalities, prices and competitive advantages.

What is Pipedrive?

Pipedrive is a software platform that offers a CRM system and a suite of paid tools for sales and marketing .

Pipedrive is based on the sales pipeline methodology, which consists of organizing and visualizing the stages of the sales process, from the first contact to the closing of the deal.

It integrates with more than 200 applications and services, and has a community of more than 95,000 customers and 2,000 partners in more than 170 countries.

What is Salesforce?

Salesforce is a software platform that offers a CRM system and a suite of paid tools for marketing, sales, customer service, and more.

It is based on the Salesforce Cloud platform, which allows you to create and customize applications for different industries and needs. Salesforce integrates with more than 3,000 applications and services, and has a community of more than 150,000 customers and 4,000 partners in more than 200 countries.

What are the differences between Pipedrive and Salesforce?

The difference between Pipedrive and Salesforce lies in the focus and scope of their solutions. Pipedrive offers a specific and simple solution for sales and marketing, while Salesforce offers a comprehensive and robust solution for all areas of the company.

Below is a comparison table between Pipedrive and Salesforce, which shows the main differences between the two platforms in terms of their features, functionalities, pricing, and competitive advantages.

Pipedrive

Salesforce

Characteristics

Characteristics

- Free CRM for 1 user.

- Free CRM for up to 10 users.

- Suite of paid tools for sales and marketing.

- Suite of paid tools for marketing, sales, customer service and more.

- Sales pipeline methodology.

- Salesforce Cloud Platform.

- Integration with more than 200 applications and services.

- Integration with more than 3,000 applications and services.

- Community of more than 95,000 customers and 2,000 partners in more than 170 countries.

- Community of more than 150,000 customers and 4,000 partners in more than 200 countries.

Features

Features

- Management of contacts, business and activities.

- Management of contacts, accounts, opportunities and tasks.

- Sales automation, email marketing, lead generation, social networks , web analytics, live chat, forms, landing pages, etc.

- Marketing automation, email marketing, lead generation, SEO , social media, web analytics, live chat, chatbots , forms, landing pages, blogs, etc.

- Sales automation, pipeline management, tracking emails, calls, meetings, quotes, proposals, contracts, electronic signatures, etc.

- Sales automation, pipeline management, tracking emails, calls, meetings, quotes, proposals, contracts, electronic signatures, etc.

- Does not offer customer service features.

- Customer service automation, ticket management, knowledge base, surveys, feedback, etc.

- Other functionalities: content management, event management, operations management, etc.

- Other features: project management, content management, event management, operations management, human resources management, inventory management, billing management, document management, email management, calendar management, notes management, presentation management, spreadsheet management, database management, report management, learning management, e-commerce management, etc.

Prices

Prices

- CRM: free for 1 user.

- CRM: free for up to 10 users.

- Marketing Hub: from $25/month to $99/month.

- Marketing Hub: from $25/month to $4,000/month.

- Sales Hub: from $15/month to $99/month.

- Sales Hub: from $25/month to $300/month.

- Does not offer Service Hub.

- Service Hub: from $25/month to $300/month.

- Other tools: from $10/month to $49/month.

- Other tools: from $25/month to $300/month.

Competitive advantages

Competitive advantages

- It is a specific and simple platform that offers solutions for sales and marketing.

- It is a comprehensive and robust platform that offers solutions for all areas of the company.

- It is an easy-to-use and easy-to-integrate platform, with an intuitive and attractive interface.

- It is a flexible and customizable platform, with configuration and customization options.

- It is a platform that offers a large quantity and quality of training, educational and support resources, such as courses, certifications, blogs, webinars, ebooks, etc.

- It is a platform that offers a large quantity and quality of training, educational and support resources, such as courses, certifications, blogs, webinars, ebooks, etc.

Written by Moises Hamui Abadi : I am an entrepreneur, founding partner of Viceversa and SoyMacho. After leading several digital businesses and advising several other businesses, I decided to form MHA Consulting, a digital marketing consultancy dedicated to growing and empowering digital businesses in more than 7 countries and generating more than 1,500 million pesos.

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